FORGOT PASSWORD – How to Hard Reset Lumia 640 or ANY Windows Phone


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  1. two things: First thank you for taking time to help those who are not tech savvy and lastly thank you for ignoring the ignorant comments from ungrateful hateful individuals that came to you for help. I did what you said once and it worked. And if it didn't work I still would thank you because you took time out of your day to try and help. I am so sorry you have to endure this bullshit I hope you know these fools don't speak for me and I have notified YouTube of each person who felt the need to hate instead of appreciate. Once again a very big thanks to you! Keep making videos and happy holidays!

  2. I tired this on my old Nokia Lumia and it didn't work. It showed up with an explanation mark and pressed the side buttons in sequence but then my phone just loaded to main screen where its asking for my password. I tried this 5 times and each time it wouldn't hard reset. Maybe I have a potato as a phone. 😔

  3. Hey. I think I may have accidentally hard reset my phone. I don't mind, but the problem is I'm not sure what's going on. I was trying to turn off the narrator feature when I got frustrated and left my phone alone so I could try again later. I came back a few minutes later to find a black screen with a white lightning bolt and gear icon in the middle of the screen. No matter what I do, I can't get it to go away and I don't know what it means. It been that way for over an hour. Does anyone know what is happening?

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